Reporting absences

What should I do if my child is unable to come to school?

 Should your child be unavoidably absent from school, such as because of illness, please inform the school using the following procedures. This process also applies to Sixth Form students.

How to Report an Absence

 If your child is unable to attend school, please notify us using one of the following methods only:

1. By Telephone

Call 01635 270000 and leave a message on the dedicated absence line.
When leaving a message, please clearly state:

1. Your child’s full name
2. Their tutor group or year group
3. The reason for absence
4. The expected duration of the absence (if known)

2. Via the Arbor App
Absences can also be reported through the Arbor App.
Please ensure all required information is completed accurately when submitting the absence notification.  Please see attached guidance on how to record absences.

 

Important Guidelines for Reporting Absences

 Timeliness: Please ensure that your messages reach the school by the end of the morning registration period at 9.20am.

1. Daily Illness Reporting: In the case of illness, please report each morning of absence to ensure your child’s attendance record is accurate.
2. Medical, Dental, and Music Appointments: Please also use these methods to notify the school if your child needs to be absent for medical or dental appointments, or for music exams.

 

Absences for Other Reasons

If your child is going to be absent for any reason other than illness, medical/dental appointment, a Request for Leave of Absence form must be completed as below.

Planned Absence Request Form

Processing Time: Please allow at least 3 weeks for your request to be reviewed.

Accurate attendance information is essential for safeguarding and supporting your child’s education. Prompt reporting helps us to ensure that all students are accounted for each day.